Welcome to ServiceMaster Restore
We help you GET CLEAN at work and at home

Servicing Berkshire County MA & Columbia County NY

With more than 4,500 franchises around the world, ServiceMaster Restore has been in the cleaning and disaster restoration business for more than half a century. We help you get clean and stay that way, at work and at home.

ServiceMaster Restore continually demonstrates our company's commitment to excellence. Each independent ServiceMaster Restore business pledges to uphold the high standards of the organization, promising to do the job right or do it over. Whether you contract with us for office janitorial services or call us to address fire damage at your home, our service is prompt and the work is done to your satisfaction.

Hear What Our Customers Are Saying:

Amy Edelman
August 23, 2021 - Rating: 10/10

Despite the fact that I never hoped to have to use their services, ServiceMaster of the Berkshires provided one of the best service experiences I have ever had.

After a sustained period of rain in our town, my family woke to several of inches of ground water seeping into our basement, and our basement sump pump could not keep up with the water coming in. We called ServiceMaster, and were told that they could not come until three days later, but it turned out they had a cancellation and were able to come the next day. They showed up with a crew of three, including the co-owner Lester, and spent the entire day pumping out the basement, raising the furniture above the water level, and installing blowers and dehumidifiers. Then another rain occurred, and they had to pump out the basement again.

At one point during the second pumping out process, the existing basement sump pump, which had been working constantly for more than a week, stopped working, and crew leader Sean, thinking quickly, sent me out to get another sump pump, which he installed by himself, thus saving us from another flood in the basement.

A day or so later, attempting to diagnose the cause of all the flooding, Sean and his crew discovered that there was an additional, outdoor sump pump chamber under a concrete slab, and we figured out that outdoor sump pump had malfunctioned, causing the basement sump pump, which seemed to be a back up system, to be overwhelmed with all the heavy pumping.

The crew also spent a day taking up sheetrock in the partly finished basement, and checked for any mold (luckily, they did not find any). Throughout the process, every member of the crew was polite and unfailingly professional and reassuring to me, an anxious homeowner. All in all, working with them was a great experience. As they left, I told them I hoped never to see them again, but if I ever needed disaster recovery services, they would be the only ones I would call.

Brett Gold
South Egremont

Dorothea Buxbaum
August 3, 2021 - Rating: 10/10

Every employee, from the office team to the field crew, of Service Master was totally professional and helpful and communicative. I have not experienced such excellent customer service anywhere. Not only was their work very thorough, they explained every aspect of the flood and mold remediation process so that we could feel confident.

When we thanked the crew leader for his extraordinary service he said that he tried to treat every job as if it was his own home. We completely felt this was so. It is very rare in this day and age. Thank you, ServiceMaster of the Berkshires.
Gar and Thea

Sally Brooke
August 3, 2021 - Rating: 10/10

Your people were great! It was a difficult time for so many people, yet you turned up when you said you would, and did a great job. Thank you!

Lenox Library
JULY 23, 2021 - Rating: 10/10

Barbara Bratter
July 17, 2021 - Rating: 10/10

All personal were nice and execellent cleaners! Very professional!

Glenna Bloom
July 16, 2021 - Rating: 10/10

It was quite good. They did not put my dehumidifier on in the adjoining bedroom but I put it on after I got all the things stored there cleaned out. It’s been quite a stressful ordeal. For me and my Husband.

Rhonda Pastori
July 16, 2021 - Rating: 10/10

Kathy Baker
July 16, 2021 - Rating: 10/10

The absolute professionalism of this company and their performance was of the highest caliber. Everything they said they would do they did in the time frame they outlined. They were reliable and beyond dependable. The people who recommended them claimed they were the best in the business and that recommendation also included our insurance agent. They are the best in the business!!!!

Kathleen Doherty
July 16, 2021 - Rating: 10/10

Jeffrey Cohen
July 1, 2021 - Rating: 10/10

Hillary Filio
July 11, 2021 - Rating: 10/10

The ladies who worked on a cleaning job did a wonderful job. They were professional and very hard working.

Mark & Robin Groat
July 11, 2021 - Rating: 10/10

Jill Curtin
May 1, 2021 - Rating: 10/10

Professional friendly staff and cleaners

Karden Rabin
April 30, 2021 - Rating: 10/10

Service Master was fantastic! I would recommend them to anyone!

Brian Wright
April 29, 2021 - Rating: 10/10

Very professional and prompt. Kept us informed every step of the way. Great company to use if you need their help. Thank you!

Vicki Havill
April 28, 2021 - Rating: 10/10

They were very prompt with coming to view the damage and there employees were courteous about having to be in my house. They get the job done in a timing manner and are very professional.

Eric Schaffer
April 28, 2021 - Rating: 10/10

everything, top notch company.

Aleyamma Jacobs
April 27, 2021 - Rating: 10/10

We are very satisfied with the service Well appreciated

David Baum
April 27, 2021 - Rating: 10/10

Professional to the Max.

Norm & Edith Wilmot
April 27, 2021 - Rating: 10/10

Bob Rocke
April 27, 2021 - Rating: 10/10

Michelle
March 21, 2018 - Rating: 10/10

ServiceMaster of the Berkshires was dependable and fast-acting. Their immediate response lessened the amount of damage.

Robert
March 21, 2018 - Rating: 10/10

Personal, competent, friendly staff who keep you in the clean up loop and help guide you with what's to come next.

Bernard
March 21, 2018 - Rating: 10/10

Fast, efficient & polite. Cleans up while work is being done and after.

Marilyn G
September 30, 2016 - Rating: 10/10

Efficient and effective carpet cleaning by knowledgeable and courteous professionals, who arrive on time and respect the customer’s home

Ruth
September 6, 2016 - Rating: 10/10

Kelly was very helpful with my questions and in general with setting up the job. Cleaning crew did a great job with the basement.

Kathie C
August 9, 2016 - Rating: 10/10

The staff went above and beyond to help you. They really cared!!!!

Robert B
August 4, 2016 - Rating: 10/10

The fellows that showed up to do the work were a pleasant surprise. They were great! Very clean cut and well mannered. They did a thorough job in a timely fashion. We will definitely use your service again.

David C
June 27, 2016 - Rating: 10/10

Good Communication. Services delivered in a timely fashion as promised.

Lois S
February 11, 2016 - Rating: 10/10

I liked and appreciated the immediate response to the furnace/water damage at my home. The professionalism of all the workers. The efficiency of removing all the water soaked sheetrock insulation and carpeting. The sensitivity to the installing plastic walls to isolate smells and debris from the rest of the house. The constant monitoring of the installed equipment. Taking my calls and addressing all the issues with respect and concern. I would rate them a 10 plus. Thank You Lois S.

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Client Reviews

"The whole team was so nice.  They explained to me what they were doing.  So courteous I recommend them to everyone!"

 

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